Privacy Policy

Last Updated: 2023-11-06

Introduction

Welcome to Ignite LMS! This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of user information when you use our services. It also outlines your privacy rights and how your data is protected under the law. Please read this document carefully to understand your rights and obligations.

Acceptance of Terms

By using Ignite LMS, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our app.

Interpretation and Definitions

Interpretation

The words with an initial capital letter have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this combined policy:

• "Account" means a unique account created to access our services.
• "Application" refers to the software program provided by the Company downloaded by you, known as Ignite LMS.
• "Company" (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to Learnteq Solutions LLP.
• "Country" refers to India
• "Cookies" are small files placed on your device by a website, containing browsing history details and more.
• "Device" includes devices such as computers, cell phones, or digital tablets used to access the service.
• "Personal Data" includes information related to an identifiable individual.
• "Service" refers to the website.
• "Service Provider" refers to a person or entity processing data on the Company's behalf. This may include third-party companies or individuals.
• "Usage Data" encompasses data collected automatically, generated by service use or the service infrastructure (e.g., page visit duration).
• "You" refers to an individual accessing or using the service, or a company or legal entity acting on behalf of an individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may request personally identifiable information, such as:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

 

 

 

Usage Data

Usage Data is collected automatically when using the service and may include:

• Device's Internet Protocol (IP) address.
• Browser type and version.
• Pages visited on the service.
• Date and time of visits.
• Duration of page visits.
• Unique device identifiers and other diagnostic data.

When using the service on a mobile device, additional information collected automatically may include the type of mobile device, mobile device unique ID, mobile device IP address, mobile operating system, mobile Internet browser type, unique device identifiers, and other diagnostic data.

Information Collected while Using the Application

While using our application, we may collect information with your prior permission, including information regarding your location. This data is used to provide and enhance service features.

Use of Your Personal Data

The Company may use Personal Data for various purposes, including but not limited to:

• Providing and maintaining our service
• Managing your account and registration as a user
• Other purposes, such as data analysis and improving our services.

 

 

Sharing Your Personal Information

Your personal information may be shared in various situations, including:

• With service providers to monitor and analyse service use and process data on behalf of the Company.
• In business transfers, such as mergers or asset sales.
• With affiliates, including parent companies and subsidiaries.
• With business partners for certain products, services, or promotions.
• With other users when you share personal information or interact in public areas.
• With your consent, for other purposes.

Retention of Your Personal Data

Your Personal Data is retained for as long as necessary to fulfil the purposes set out in this Privacy Policy. Usage Data is retained for internal analysis and service improvement. If retention is legally required or to fulfil legal obligations, we will retain Personal Data as necessary.

Transfer of Your Personal Data

Your information may be processed at the Company's operating offices or other locations where processing parties are located. This may include transfer to countries with different data protection laws. We will ensure your data is treated securely and in accordance with this Privacy Policy.

 

 

 

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Personal Data may be transferred. Notice will be provided before the transfer.

Law Enforcement

The Company may disclose Personal Data if required by law or in response to valid requests by public authorities.

Other Legal Requirements

Personal Data may be disclosed to:

• Comply with legal obligations.
• Protect and defend rights or property.
• Prevent or investigate wrongdoing.
• Protect the personal safety of users or the public.
• Protect against legal liability.

Security of Your Personal Data

While we use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We strive to protect your data but understand that no method of transmission or electronic storage is 100% secure.

Detailed Information on the Processing of Your Personal Data

Our Service providers used by us will not have access to your Personal Data and process it in accordance with their Privacy Policies. On the other hand, we may use third-party service providers for analytics.

 

Email Marketing

Your Personal Data will not be used for newsletters, marketing, or promotional materials.

Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from individuals under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. We will take steps to remove that information.

Links to Other Websites

Our service may contain links to third-party websites. We advise you to review the Privacy Policy of any third-party sites you visit, as we have no control over their content or practices.

Changes to this Privacy Policy

We may update our Privacy Policy. Notice of changes will be provided through email or a prominent notice on our service. You are advised to review the policy periodically. Changes become effective when posted.

 

Contact Us

If you have questions about this Privacy Policy, you can contact us through our website or via email.

Website – https://learnteq.com

Email - contact@learnteq.com

This combined Privacy Policy is intended to cover both your LMS app and your mobile app, addressing various aspects of data collection, usage, and privacy. Please ensure that you customize it further to meet the specific needs and legal requirements of both applications. Additionally, consult with legal experts to ensure compliance with relevant laws and regulations.